GP appointment? Can't make it? Don't need it? Cancel it!

GP appointment? Don't need it? Cancel it!

We know people forget things, cancelling GP appointments being one of them. Remember to cancel your appointment if you don't need it.


How to Cancel an Appointment

If you are unable to keep your appointment, please give us as much notice as possible so that your appointment can be offered to someone else.

If you are cancelling please telephone us on 01780 437 017 (Sheepmarket) or  01780 764 121 (St Mary's) 

as soon as possible, and at least 30 minutes before your appointment time. To save waiting on the telephone you can now leave a cancellation message by selecting option 1 when calling the surgery.  This will enable us to offer your appointment to someone else.

Cancellations notified less than 30 minutes before the appointment time will be recorded as failure to attend (DNA).

Repeated failure to attend booked appointments is a significant waste of NHS resources and may lead to your registration being removed from our list.