Privacy Notice

 

Your privacy during COVID-19 is important to us, as part of the national response to COVID-19 we want to ensure that the right information is shared with the right national and local organisations, in line with The Corona Virus Act 2020.

Visit NHS Digital to read our transparency statement.

 

How we use your information to provide you with healthcare

privacy statement

  • This practice keeps medical records confidential and complies with the General Data Protection Regulation and UK data protection legislation.
  • We hold your medical record so that we can provide you with safe care and treatment.
  • We will also use your information so that this practice can check and review the quality of the care we provide. This helps us to improve our services to you.
  • We will share relevant information from your medical record with other health or social care staff organisations when they provide you with care. For example, your GP will share information when they refer you to a specialist in a hospital, or your GP will send details about your prescription to your chosen pharmacy.
  • We use a medical record system called SystmOne. Other health and social care organisations, for example GP Out of Hours services and community services, who also use this system may have the ability to view your GP medical record when they are providing care to you. You may be asked if you are happy for your record to be viewed, or in some circumstances you may be sent a verification code to allow services caring for you to view your record. You can choose not to allow other organisations to be able to view your GP medical record.
  • Healthcare staff working in A&E and out of hours care may also have access to your information.
  • For example, it is important that staff who are treating you in an emergency know if you have any allergic reactions. This information may be obtained from your Summary Care Record or from SystmOne. For more information see NHS Digital - Summary Care Records
  • You have the right to request to have any mistakes in your medical record corrected.
 

Other important information about how your information is used to provide you with healthcare

Registering for NHS care

  • All patients who receive NHS care are registered on a national database.
  • This database holds your name, address, date of birth and NHS Number but it does not hold medical information about the care you receive.
  • The database is held by NHS Digital, a national organisation which has legal responsibilities to hold the NHS register.
  • For general enquires at NHS Digital call 0300 303 5678
  • Identifying patients who might be at risk of certain diseases
  • Your medical records may be searched by approved computer programmes so that we can identify patients who might be at high risk from certain diseases such as heart disease or unplanned admissions to hospital.
  • This means we can offer patients additional care or support as early as possible.
  • This process may involve linking information from your GP record with information from other health or social care services you have used.

Safeguarding

  • Sometimes we need to share information so that other people, including healthcare staff, children or others with safeguarding needs, are protected from risk of harm.
  • These circumstances are rare.
  • We do not need your consent or agreement to share information in these circumstances, as we are required to do this.
  • Please see local policies for more information
 

We are required by law to provide you with the following information about how we handle your information to provide you with healthcare

Purpose of the processing

  • To provide direct health or social care to individual patients.
  • For example, when a patient agrees to a referral for direct care, such as to a hospital, relevant information about the patient will be shared with the other healthcare staff to enable them to give appropriate advice, investigations, treatments and/or care.
  • To check and review the quality of care. This is called audit and clinical governance.

Lawful basis for processing

These purposes are supported under the following sections of the General Data Protection Regulation:

  • Article 6(1)(e) ‘…necessary for the performance of a task carried out in the public interest or in the exercise of official authority…’; and
  • Article 9(2)(h) ‘necessary for the purposes of preventative or occupational medicine for the assessment of the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems and services...”

Healthcare staff will also respect and comply with their obligations under the common law duty of confidence.

Recipient or categories of recipients of the processed data

The data will be shared with:

  • healthcare professionals and staff in this surgery;
  • local hospitals;
  • out of hours services;
  • diagnostic and treatment centres;
  • screening services;
  • or other organisations involved in the provision of direct care to individual patients.

Organisations who help us manage our data for specific purposes, and under formal agreement, include:

  • Arden & GEM Commissioning Support Unit
  • Optum Commissioning Support Services
  • South Lincolnshire Clinical Commissioning Group
  • North West Anglia Foundation Trust
  • Lincolnshire NHS Community Services
  • Lincolnshire NHS Foundation Trust
  • Lincolnshire County Council
  • National Diabetes Prevention Programme
  • Other local NHS Secondary Care providers
  • Ramsay Healthcare (Fitzwilliam Hospital)
  • Other local private Secondary Care Providers and those providing an NHS Service
  • NHS 111 Service and the local Out of Hours Service
  • Peterborough City Care Centre
  • Corby Urgent Care Centre
  • Primary Care Support England
  • NICHE Health
  • IGPR
  • Box-it
  • Apollo
  • Optum
  • TPP (Systm1)
  • Care Quality Commission
  • Information Commissioners Office
  • NHS England and the Open Exeter System
  • INR Star
  • National Bowel Cancer Screening Programme
  • Lakeside Medinova
  • Public Health England
  • Quit51 Smoking Cessaation
  • MJog provide text messaging
  • Q-Doctor provide online consultations
  • Dr Link provide accessing advice and appointments online
  • Egton Medical Information Systems Limited provide patient online access
  • Four Counties Primary Care Network

Right to object

  • You have the right to request to object to information being shared between organisations who are providing you with direct care.
  • This may affect the care you receive.
  • You are not able to object to your name, address and other demographic information being sent to, and held by, NHS Digital.
  • This is necessary if you wish to be registered to receive NHS care.
  • You are not able to object when information is legitimately shared for safeguarding reasons.
  • In appropriate circumstances it is a legal and professional requirement to share information for safeguarding reasons. This is to protect people from harm.
  • The information will be shared with the local safeguarding service(s).

Data we get from other organisations

  • We receive information about your health from other organisations who are involved in providing you with health and social care.
  • For example, if you go to hospital for treatment or an operation the hospital will send us a letter to let us know what happens. This means your GP medical record is updated when you receive care from other organisations.
 

How your information is used for medical research and to measure the quality of care

Medical research using population-based information

We share information from medical records:

  • To support medical research when the law allows us to do so, for example to learn more about why people get ill and what treatments might work best;
  • We will also use your medical records to carry out research within the practice.

We share information with the following medical research organisations with your explicit consent or when the law allows:

  • Academic and non-Commercial Research Studies which are adopted by the National Institute of Health Research (NIHR) – we send out letters to our patients who may be suitable for studies and may wish to take part.
  • Commercial Research Organisations on whose behalf we approach potentially suitable patients about Research trials which may be of relevance to them.

At no point do we provide contact details for patients without their explicit consent. Patients can opt out at any time of being contacted regarding medical research studies.

This is important because:

  • The use of information from GP medical records is very useful in developing new treatments and medicines;
  • Medical researchers use information from medical records to help answer important questions about illnesses and disease so that improvements can be made to the care and treatment patients receive.

Medical research trials that individual patients may agree to take part in

  • If the practice takes part in a medical research trial, individual patients may be invited to be part of the trial. In order to take part, patients will be asked to consent to their data being used and shared for the particular research trial.

Checking the quality of care – national clinical audits

This practice contributes to national clinical audits so that healthcare can be checked and reviewed.

  • Information from medical records can help doctors and other healthcare workers measure and check the quality of care which is provided to you.
  • The results of the checks or audits can show where hospitals are doing well and where they need to improve.
  • The results of the checks or audits are used to recommend improvements to patient care.
  • Data is sent to NHS Digital which is a national body with legal responsibilities to collect data.
  • The data will include information about you, such as your NHS Number and date of birth and information about your health which is recorded in coded form - for example the code for diabetes or high blood pressure.
  • We will only share your information for national clinical audits or checking purposes when the law allows.
  • For more information about national clinical audits see the Healthcare Quality Improvements Partnership website or phone 020 7997 7370.
  • You have the right to object to your identifiable information being shared for national clinical audits.
 

We are required by law to provide you with the following information about how we handle your information for research

Purpose of the processing

  • Medical research, and to check the quality of care which is given to patients (this is called national clinical audit).

Lawful basis for processing

The following sections of the General Data Protection Regulation mean that we can use medical records for research and to check the quality of care (national clinical audits)

  • Article 6(1)(e) – ‘processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller’.

For medical research: there are two possible Article 9 conditions.

  • Article 9(2)(a) – ‘the data subject has given explicit consent…’ (where an individual has agreed to take part in a specific research trial)

OR

  • Article 9(2)(j) – ‘processing is necessary for… scientific or historical research purposes or statistical purposes in accordance with Article 89(1) based on Union or Member States law which shall be proportionate to the aim pursued, respect the essence of the right to data protection and provide for suitable and specific measures to safeguard the fundamental rights and interests of the data subject’. (where data is used for medical research using population based information)

To check the quality of care (clinical audit):

  • Article 9(2)(h) – ‘processing is necessary for the purpose of preventative…medicine…the provision of health or social care or treatment or the management of health or social care systems and services...’

Recipient or categories of recipients of the processed data

For national clinical audits which check the quality of care the date will be shared with NHS Digital and NHS Digital Data Collections.

We share information with the following medical research organisations with your explicit consent or when the law allows:

  • Academic and non-Commercial Research Studies which are adopted by the National Institute of Health Research (NIHR) – we send out letters to our patients who may be suitable for studies and may wish to take part.
  • Commercial Research Organisations on whose behalf we approach potentially suitable patients about Research trials which may be of relevance to them.

At no point do we provide contact details for patients without their explicit consent. Patients can opt out at any time of being contacted regarding medical research studies.

Rights to object and the national data opt-out

  • Most of the time, anonymised data is used for research and planning so that you cannot be identified.
  • From 25th May 2018, the national data opt-out enables you have a choice about whether you want your identifiable confidential patient information to be used for research and planning.
  • To find out more or to register your choice under the national data opt-out, please visit the NHS website. You can change your mind about your choice at any time.
 

How your information is shared so this practice can meet legal requirements

The law requires the practice to share information from your medical records in certain circumstances.

Information is shared so that the NHS or Public Health England can, for example:

  • plan and manage services;
  • check that the care being provided is safe;
  • prevent infectious diseases from spreading.

We will share information with NHS Digital, the Care Quality Commission and local health protection team (or Public Health England) when the law requires us to do so. Please see below for more information.

We must also share your information if a court of law orders us to do so.

NHS Digital

• NHS Digital is a national body which has legal responsibilities to collect information about health and social care services.
• It collects information from across the NHS in England and provides reports on how the NHS is performing. These reports help to plan and improve services to patients.
• This practice must comply with the law and will send data to NHS Digital, for example, when it is told to do so by the Secretary of State for Health or NHS England under the Health and Social Care Act 2012.
• More information about NHS Digital and how it uses information can be found at the NHS Digital website
• NHS Digital sometimes shares names and addresses of patients suspected of committing immigration offences with the Home Office.

Care Quality Commission (CQC)

Public Health

  • The law requires us to share data for public health reasons, for example to prevent the spread of infectious diseases or other diseases which threaten the health of the population.
  • We will report the relevant information to local health protection team or Public Health England.
  • See more information about Public Health England and disease reporting
 

To obtain a full copy of our privacy notice via email, please contact the practice.

 

National Data Opt-Out Service

Choose if data from your health records is shared for research and planning.

Visit NHS - Your NHS Data Matters to find out more.