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Changes to our Telephone System

We are very sorry for the recent problems with our telephone system.  We have been working with our system providers to address these issues and have now installed a new telephone system with new options to help us better manage and direct your calls. 

Our telephone options have now changed to the following:-

Option 1 – to make an appointment with a doctor or nurse or to request a home visit.

Option 2 – to ask about your test results.  Please note that test results and this option are only available after 14.00pm each day.

Option 3 – to order your repeat prescription.  The prescription order line is open between 10:00am and 13:00pm, Monday to Friday. You can also order your repeat prescription online, please speak to a member of the reception team if you would like more information about this service.

Option 4 – to ask about your referral or medical report.

Option 5 – if you have a general enquiry.

Option 9 – to hear the options again.



Welcome to Stamford, part of the Lakeside Healthcare Group. Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Our purpose is to provide safe and effective healthcare to all members of our local community, responding to their individual needs in an holistic manner.

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  Who do I see - Advice Checker

Local Pharmacists are happy to advise on the following minor ailments: