Ordering a repeat prescription
Order your repeat prescription online at a time that suits you.
Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you’ve earnt.
Problems ordering your prescription online?
Use the SystmOnline Support Centre before you call us.
When ordering online, please allow two full working days i.e 48 hours (excluding weekends) for your prescription to be ready. Please note that if you request your prescription after 6:00pm you must allow another working day. Prescriptions can be collected from the Sheepmarket Dispensary between the hours of 08.00 - 18.30 and from St Mary's Medical Centre Dispensary between the hours of 08.45 - 18.00. If you have already registered for online access, you can login here.
Other Ways To Order
Order your prescription from our dedicted telephone line.
Telephone requests can be made between 10.00 and 13.00 only.
Sheepmarket Surgery site is open to ordering prescriptions from 08.30 – 18.30 and St Mary's Medical Centre site is open to ordering prescriptions from 08.45 - 18.00 -Monday - Friday.
Your prescription will be given to you with a printed copy sheet for repeat prescriptions. Prescriptions can be collected from the Sheepmarket Dispensary between the hours of 09.00 - 18.00 and from St Mary's Medical Centre Dispensary between the hours of 09.00 - 18.00.
To request a repeat prescription you may tick the items you require and leave the slip at the dispensary reception. Please indicate whether you would like to collect your prescription from our reception or which pharmacy you would like the prescription to be sent to for dispensing. If you losey your repeat request sheet there are forms at that you can complete Reception to order your prescription.
|Monday||can be collected the following Wednesday Afternoon|
|Tuesday||can be collected the following Thursday Afternoon|
|Wednesday||can be collected the following Friday Afternoon|
|Thursday||can be collected the following Monday Afternoon|
|Friday||can be collected the following Tuesday Afternoon|
Emergency Supply of Medicines
If you require an emergency supply of medication when the surgery is closed please telephone 111 where the “Out of Hours” service will offer you advice.
All patients receiving repeat prescriptions are requested to be reviewed six-monthly to ensure the medicines remain appropriate.
The next review date is printed on the right hand side of your ordering slip and this should be checked periodically to ensure you make an appointment before the review is due.
Prescription Charges and Exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.